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Get support from the Admiral Nurse Dementia Helpline

Dementia specialist Admiral Nurses can help, whether you need an immediate answer or emotional support. From practical tips for caring and compassionate guidance to planning for the future, they are a lifeline. Dementia UK’s Admiral Nurses can support you in many ways.

The free, confidential Dementia Helpline is staffed by dementia specialist Admiral Nurses who provide information, advice, and support with any aspect of dementia. They can also advise whether there is an Admiral Nurse service in your area. The Helpline is ideal if you want to speak to an Admiral Nurse straight away.

Opening hours:

  • Monday to Friday 9am-9pm

  • Saturday, Sunday and bank holidays 9am-5pm (closed 25th December)

Book an appointment

Virtual clinic appointments give you the chance to discuss any non-urgent questions or concerns with a dementia specialist Admiral Nurse by phone or video call, at a pre-booked time that suits you.

Appointments are free, confidential and last 45 minutes. Other people, such as family members, can also join the appointment with you.

Appointment times:  

  • Monday, Tuesday and Wednesday 10am-7pm 

  • Thursday and Friday 10am-4pm 

  • Saturday 10am-4pm  

Dementia Support by Telephone in Warwickshire 

available 24 hours a day, 7 days a week

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NHS Mental Health Access Hub - available 24/7

If you need advice and / or support for an urgent issue such as if a person with dementia is at immediate risk or displaying behaviours that are hard to manage, please call: Freephone: 08081 966 798

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However, if the person with dementia is already receiving services from Coventry and Warwickshire Partnership Trust and it is between 9am and 5pm from Monday to Friday - Call the NHS Dementia Service Duty Worker for your local area instead of the Mental Health Access Hub:

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Rural North Warwickshire and Nuneaton and Bedworth: 0300 200 2008

Rugby: 01788 513700

Warwick and Stratford-on-Avon: 01926 450660

Coventry: 024 7670 7968

 

Warwickshire County Council (WCC) – Adult Social Care - available 24/7

Please call WCC Customer Services between 8.30am and 5.00pm (4.30pm on Fridays)

Telephone: 01926 410410

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An emergency duty social worker is available out of the office hours above. Please call: 01926 886922

 

Coventry and Warwickshire mental health and emotional wellbeing helpline - available 24/7

The helpline can support you if you are a carer and your mental health is being affected by your caring responsibilities. If you are feeling low, anxious or stressed, socially isolated and/or finding it difficult to cope, support is available. The helpline is provided as part of the Wellbeing for Warwickshire offer. To find out more and to access the Live Assist (webchat service) visit: wellbeingforwarwickshire.org.uk

Telephone: 0800 616 171

 

NHS 111 or 999 - available 24/7

You should call NHS 111 if you need help quickly but it is not a life-threatening emergency.

You should call 999 if there is an immediate medical emergency or a risk to your personal safety.

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This information Published: 16th September 2024 - Taken from Warwickshire County Council Website

Disclaimer

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